AcaraKita: Integrated Digital Platform for Event Organizer Services in Indonesia
Abstract
This study examines the development and implementation of AcaraKita, a web- and mobile-based digital platform designed to modernize event organizer (EO) services in Indonesia. The system integrates three primary actors—Admin, Admin EO, and Customer—each with distinct yet complementary roles involving vendor management, booking, verification, status tracking, and service reviews. The development process applied the Waterfall model, consisting of requirement analysis, design, implementation, testing, deployment, and maintenance, combined with IT governance evaluation using the COBIT 5 framework to ensure alignment with business objectives. Testing results indicated that all core features operated effectively, with an average response time of less than one second and a user satisfaction score of 4.139 on the Likert scale. The IT governance risk analysis highlighted the need for improvements in documentation, security, and business continuity planning. While the system demonstrates a solid foundation, further enhancements are necessary, including social media API integration, vendor recommendation systems, and analytics dashboards to support decision-making. Overall, AcaraKita strengthens EO digitalization, improves operational efficiency, and fosters service transparency in a sustainable manner.
Article Discovery & Scholarly Lookup
DOIAuthor Biographies
Department of Information Systems, Universitas Duta Bangsa Surakarta, Surakarta City, Central Java Province, Indonesia.
Department of Information Systems, Universitas Duta Bangsa Surakarta, Surakarta City, Central Java Province, Indonesia.
Department of Information Systems, Universitas Duta Bangsa Surakarta, Surakarta City, Central Java Province, Indonesia.
Department of Information Systems, Universitas Duta Bangsa Surakarta, Surakarta City, Central Java Province, Indonesia.
How to Cite
License & Copyright
This work is licensed under a Creative Commons Attribution 4.0 International License.
This is an open-access journal. All articles are distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Creative Commons Attribution 4.0 International (CC BY 4.0)Under this license, you are free to:
- Share: copy, distribute, and transmit the work in any medium or format.
- Adapt: remix, transform, and build upon the work for any purpose, even commercially.
You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
Copyright and Retention Copyright & Retention Authors retain copyright without restrictions and grant this journal the right of first publication under an open-access model. The journal retains non-exclusive publishing rights for archiving, indexing, and scholarly dissemination.References
Total: 15 References- Booch, G., Rumbaugh, J., & Jacobson, I. (1999). The unified modeling language user guide. Addison-Wesley.
- Carillo, K. D. A., Galy, N., & Guthrie, C. (2021). Digital transformation and SME performance: A resource-based view. Journal of Small Business Management, 59(1), 1–23. https://doi.org/10.1080/00472778.2020.1844499
- Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing. Pearson.
- Dennis, A., Wixom, B. H., & Roth, R. M. (2018). Systems analysis and design. Wiley.
- De Haes, S., Van Grembergen, W., & Debreceny, R. (2013). COBIT 5 and enterprise governance of information technology: Building blocks and research opportunities. Journal of Information Systems, 27(1), 307–324. https://doi.org/10.2308/isys-50422
Similar Articles
Explore related articles published in this journal.